Terms of Service
Effective Date: [01.10.2024]
Welcome to Finery Craft. These Terms of Service ("Terms") govern your use of our website [www.finerycraft.com] and any related services provided by Finery Craft SMC Pvt Ltd.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Overview
Finery Craft offers handcrafted home décor products made from premium materials like natural stone. We operate as an online retail store, delivering products across Pakistan and internationally (where applicable).
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from our store. By using this website, you represent that you meet this requirement.
3. Product Information
We strive to provide accurate product details including dimensions, materials, and images. However, as our products are handcrafted, slight variations in color, shape, or texture may occur, which add to their uniqueness.
4. Pricing & Payments
All prices are listed in PKR and include applicable taxes unless otherwise stated. We accept:
Prices are subject to change without notice.
5. Shipping & Delivery
We offer free standard delivery across Pakistan. International shipping charges (if offered) are calculated at checkout.
Estimated delivery times:
We use secure and eco-friendly packaging for all shipments.
6. Returns & Refunds
Due to the fragile and custom nature of our products, we accept returns only in the case of:
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Wrong item received
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Item damaged in transit
Claims must be submitted within 3 days of delivery, along with photographic proof. Please contact info@finerycraft.com or WhatsApp us at +92 311 4210509.
We do not accept returns for minor variations in color, grain, or pattern.
7. Intellectual Property
All content on this website, including product designs, images, text, and logos, is the property of Finery Craft SMC Pvt Ltd and protected by copyright and trademark laws. You may not reuse or distribute any content without permission.
8. Limitation of Liability
Finery Craft is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We make no warranties about uninterrupted or error-free service.
9. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
10. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the revised date. Continued use of the website constitutes your acceptance of the updated Terms.
11. Contact Information
For any queries or concerns regarding these Terms, please contact:
Finery Craft SMC Pvt Ltd
📧 Email: info@finerycraft.com
📱 WhatsApp: +92 311 4210509
